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If
you cannot find an answer here, contact
us for help.
GENERAL
Where
are you?
Is it safe to date on-line?
REQUIREMENTS
What
are the Minimum Software and Hardware requirements?
Cookies?
MEMBERSHIP
What do you get?
How
much does it cost?
What
is the difference between Standard and Premier Membership
What
is the QUOTA SYSTEM?
Will
you automatically re-bill my credit card?
ACCOUNTS
What
is my password?
Can I change
my Profile or details?
How do I cancel my Membership?
Can I get a partial refund if I cancel?
PERSONAL
DETAILS
Do you
give them out to other people?
How do I change them?
Can
I change my gender and/or birth date?
PROFILES
How do
I create a profile?
What are the profile rules?
Can I delete my profile?
I put up a profile and no one responded
to it.
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PHOTOS
Why should I upload a photo ?
What are the photo rules?
What
is Private View and Public View?
How
do I post a photo?
Having problems uploading a photo?
I'm still having problems uploading images.
WINKS
What are winks?
How do I respond to a wink?
MESSAGING
What messages can I send?
How
do I know if someone has sent me a standard message or a
response to a standard message?
How can I change the e-mail address that
the message/wink notifications come to?
When I send a message or wink, is my email
address included?
If I don't like a message, how do I block the sender?
Can I un-Block someone if I change my mind?
CHAT
What is Chat?
Who can I send chat requests to?
How do I start a
private Chat session ?
How do I know if
someone sends me a chat request?
Can I save my Chat conversations?
Can I send chat requests to more than one
person in one session?
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LISTS
What
is the list manager?
What is the Hot List/Buddies/Favourites
list?
How do I add someone to my Hot List?
How do I delete someone from my Hot List?
What is the "who likes me" list
What
is the "Private View" list
What
is the "Ignores" list
What is the "No-search" list
SEARCHING
What is the difference
between searching and getting matched?
What are the ways that I can search?
What is Postcode
Searching?
What is the "No-search"
List?
What is the "Lucky Dip"
What
is a slide show search?
SPONSORSHIP
What
is sponsorship?
How do I become a sponsor?
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GENERAL
Where
are you? Loving Unlimited
is operated by ONLINE CONNECT Limited and is based in the
UK contact us
Is
it safe to date on-line? Yes,
we think on-line dating is very safe. All correspondence
is done via our anonymous LOVING UNLIMITED messages. You
never have to give any personal details (such as your real
email address, telephone number or home address) to anyone
until you have confidence in them, and unless you feel happy
about doing so. You are in the end, though, responsible
for your own actions, and we urge you to use common sense,
and trust your instinct, in your dealings with other people.
If in any douibt about some-one, then just stop the connection
- use the "ignore facility", and try someone else
- there are plently of people out there, and most of them
good people. If you plan to meet some-one in person, we
hope that the safety
guidelines
will be of use. Good luck.
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REQUIREMENTS
What
are the Minimum Software and Hardware requirements?
You will need a PC or MAC, at least Windows 98 or MAC 8.6
, and at least Internet Explorer 5 or Netscape 7. JavaScript
and cookies must be enabled. If you are using Internet Explorer,
the browser security setting should be set at medium or
low. The faster your internet connection, the better.
Cookies? The
site remembers you after your first log-in if you have cookies
enabled in your browser. The site will not work properly
unless you have your browser set to accept cookies. Contact
us if you have problems.
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MEMBERSHIP
What
do you get? Free
Standard membership entitles you to browse
the site
and
post
a profile. This means that you will be able to see other
member's profiles and they will be able to see yours.
When you subscribe to Premium Membership, you will
be able
to
in addition :-
| As
a FULL DATING MEMBER, you will be able to |
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Read messages sent to you
Send and reply to messages
Post to the Dating Forum
Use the Chat
Room to connect with other daters online
Upload a story to the site and earn a bonus
Send e-cards
to members and non-members
Participate
in the BONUS joke competition
Earn Bonuses by sponsoring other members
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How
much does it cost? It's
completely free to register, browse, post a profile
and search(Standard Membership). If you want to use
the other facilities of the site, i.e. messaging other members,
chatting, using the notice board or posting stories, then
we require payment to become a Premium Member. We
offer two types of subscription(premium membership). Firstly,
you can buy fixed rate 1/3/6/12 monthly membership
allowing you un-restricted use of the site during
the period of membership. This option is designed for those
people who plan to use the site a lot. Secondly,
you can use the site by buying QUOTA, which means
basically that you pay as you go for what you use. The only
requirement here is that you buy a fixed amount of quota
to get going, to be used within a year. You then top
up your quota if, as and when you need it. This option
is designed for people who use the site less frequently,
or who do only intend to use some, but not all, all of the
facilities provided. See here for Prices
What
is the difference between Standard and Premium Membership?
As a standard member, you can add your profile
and photo so that you appear in searches, and search the
database for FREE. When you decide you want to contact
another member or read or reply to another member's message
will you need to upgrade to Premium Membership. As a Premium
Member you will then be able to send messages to as many
other members as you wish, use the public and private chat
rooms, and post messages on the Notice Board.
What
is the QUOTA SYSTEM?This
is an alternative way to pay for membership, and is designed
to be a cheaper option for occasional or light users of
the site. It means that you only get charged for using the
members-only facilities of the site as and when you use
them. To subscribe to this type of membership, you are required
to purchase £6 worth of quota (1
units) to be used WITHIN 1 YEAR. If these are
all used up within the year, you can top up your quota at
any time as and when required. At the end of 1 year, you
will need to buy a further £6 worth of
quota, and any un-used quota will be brought forward.
The alternative to this system is the fixed membership system
where you pay a flat rate for unrestricted use of the site
for a specified period.
Will
you automatically
re-bill my credit
card? No.
You will revert to standard member when your premium membership
expires. We hope that you will re-new, though.
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ACCOUNTS
What
is my password?
If
you've forgotten password, just click here
Can
I change my Profile or details? Yes,
you can edit your Profile or details at any time from the
Admin section in the top menu. Click
here
How
do I cancel my Membership? Click
Here
Can
I get a partial refund if I cancel? Sorry,
no. See the rules
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PERSONAL
DETAILS
Do
you give them out to other people? We
don't ask for anything that can identify you or your contact
details. We do ask for your real e-mail address, which is
ONLY used by US, to communicate with YOU,
and will never be given, rented or sold to anyone else.
Personal information such as country of residence, age,
etc are taken only to allow you to be found in the searches,
and these details will appear on the site against your username
in search results and your profile. Messages that you send
via LOVING UNLIMITED are anonymous, using only your username.
For our Privacy Policy, click here
How
do I change them? Click
here
Can
I change my gender and/or birth date?
If
you filled out your details incorrectly during registration
click
here
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PROFILES
Why
do I need a Profile? Your
Personal details, such as age, location etc, enable a member
to search for others. Once you have a list of results, then
you look at the profile of each member in the results, to
see if you are interested in this person. So, the better
the Profile, the more likely it is that you will get lucky.
Most people will not be very interested in a profile without
a photo, and ignore altogether a member with an empty profile.
How do I create a profile?
You will be invited to create your profile when you first
register, and you can choose to fill it in then or laster
if you wish. If you choose to do it later, you can create/edit
your profile and/or photos from the "Admin" section
of the Main Menu - click here
What
are the
profile rules?
It is in your interest to post an attractive/ appealing/seductive
profile in order to get people interested in you. We monitor
profiles, and will remove anything abusive, racist, or which
contains explicit sexual matter, or contains any direct
contact information such as, but not limited to: email addresses,
website addresses (URLs), ICQ or any Instant Messaging (MSN
Yahoo, etc) identification, phone numbers and addresses,
commercial solicitations or advertisements, or unauthorized
copyrighted material. Any member posting paedophile material
will be REMOVED ENTIRELY from the site and reported
to the police without refund.
Can I delete my profile?
Only by cancelling your membership.
Go to Admin in the
main menu. If you want to stay a member, but dont wish your
profile to be seen, then better to hide your profile instead
if you don't want to be seen in searches. Click here
to hide your profile
I
put up a profile and no one responded to it.
Have you posted a photo? That will certainly help. And spend
time on making your profile appealing - dont be shy. But
the best way to get results is to start sending winks and
messages yourself.
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PHOTOS
Why should I upload a photo ? Profiles
with photos get viewed many times more than profiles without
photos.
What
are the photo rules? We
monitor all photos for suitability. You must appear in each
photo you post. Images of pets, children alone or copyrighted
images such as cartoons or celebrities will be removed.
Do not upload images of abusive, obscene, or explicit sexual
nature. Nudity is allowed in your Private View Pictures.
We will remove any picture that we find inappropriate.
What
is Private View and Public View?You
select one of your 3 photos as your main Public View
photo which will be available for viewing by all visitors
to the site. THIS PHOTO MAY NOT CONTAIN NUDITY, AND WILL
BE CENSORED AND REMOVED IF NECESSARY. You may also upload
2 further uncensored secondary, or Private View photos,
viewable only by members that you select by adding to your
Private View list (they can be removed at any time from
this list if you wish).
How do I post a photo?
You
can upload up to 3 photos to your profile by following the
links in "Admin" in the main menu - click here
Having problems uploading a photo?
You can email images to us or send photos using
regular mail. Please include your username and registered
email address, and send to us
I'm
still having problems uploading images.
What else can I do? If you've read all of the above and
still need help, please contact
us.
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WINKS
What
are winks? Winks are a feature
that allows members to flirt before sending a message -
to let people know that you are interested in them. Winks
are free, and you can wink back or ignore as you wish
How
do I respond to a wink? Your
winks appear in Messages
on the main menu. Just click on " Wink back",
or send a message.
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MESSAGING
What
messages can I send? You
can send and receive standard anonymous LOVING UNLIMITED
messages via a members profile, or the search results, or
the favourites list. You can also communicate by posting
notices on the Notice Board, publically or Privately connect
with people via the Chat room, or post an account of your
experiences.
How
do I know if someone has sent me a standard message or a
response to a standard message? If you have selected
to received e-mail notifications from us, we will send you
an e-mail to the address that you gave us when you registered,
letting you know that someone has sent you a message or
answered yours. Then, when you log on, go to Messages
in the main menu
How
can I change the e-mail address that the message/wink notifications
come to? Click here
and you can change the e-mail address your account is associated
with.
When
I send a message or wink, is my e-mail address included?
No, LOVING UNLIMITED is completely private and
anonymous. We tell members that you've responded by sending
them notification to their e-mail. They then need to log
into their account to read your message . Other members
only know you by your username name unless you provide them
with the information directly. To view our Privacy Policy,
click here.
If
I don't like a message, how do I block the sender?
Just click on the "ignore" link in the search results or
profile
Can
I un-Block someone if I change my mind?
Yes - from "list manager" in the main
menu - click here
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CHAT
What
is Chat? Chat is a fun way
communiucate instantly with other members who are online.
You are seen only as your username, and communicate by typing
a message either publically so that all can see, or privately
to someone that you choose.
Who
can I send chat requests to?
If you're in a public chat room, you can request a private
chat with anyone in the public room.
How
do I start a private Chat session ?
Just double-click on the username of someone in the public
chat room list
How
do I know if someone sends me a chat request?
A window will pop up with the personal invite in it
Can
I save my Chat conversations?
Yes
Can
I send chat requests to more than one person in one session?
Yes,
but you can only have six chats at a time.
You will get one pop-up window for each private
chat session
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LISTS
What is the list
manager?
This
is the place where you can view and manage all your lists
What is the Hot List/Buddies/Favourites list?
The list that you keep
of people that interest you and that you intend to contact
later
How
do I add someone to my HotList/Buddies/Favourites?
There will be a link from your search results or a member's
profile.
How
do I delete someone from myHot
List/Buddies/Favourites?
Just
go to Hotlist/Favourites/Buddies from the main menu and
delete whichever one you want - click
here
What
is the "Who likes me" list?
This is the list of people who have you on their favourites
list.
What
is the "Private View" list?
- this is where you have put people that you want to be
able to see your private photos. You Primary photo is for
all to see, but your secondary photos are only for your
invited contacts to see
What
is the "ignores" list?
- this is where you have put people that you do not want
to receive messages from. You can remove them from here.
What
is the "no-search" list?
- this is where you have put people that you are definitely
not interested in, and who you do not want to appear in
your search results. You can remove them from here.
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SEARCHING
What
is the difference between searching and matching?
When you search for compatible people, you tell the
site what you are looking for, and the site returns a list
of people whose given details fit your requirements. You
don't need a personal profile in order to appear in the
search results, although it is certainly to your advantage
to have one so that people can read more about you before
deciding whether or not to contact you. In searches, you
specify your search criteria, and choose your own matches
from the profiles that we provide.
Matching is an attempt by the site to make your finding
a likely match easier by providing a list of people who
have been searching for members with the attributes that
you have given us in your personal details - you
can of course change these at any time from "Admin".
Your list of likely matches is obtained by pressing the
"Hot Prospects" button on the search page. Please
understand that this list will NOT provide you with an "Ideal
Partner" or "Perfect Match" or anything else
other than a list of people looking for the likes of you,
and hence is a good place to start your search for a date.
What
are the ways that I can search? There
are several ways to search.
1: You can set up a new standard search by selecting
select basic criteria such as location, age
etc, to form your search query. You can also narrow down
your search, for example by searching only for those people
displaying photos, or by specifying people who were
recently on the site, or by specifying entries for only
those people within a given radius of you (postcode
search). You can also find out who has registered within
the last week.
2. Do the same search as last time. Every
time you do a standard search your search criteria are saved
in your record so that once you have a good search set up,
you can automatically do the same search each time without
having to type in the criteria all over again.
3: Member Name Search. The profile name search allows you
to find the members whose usernames may have caught
your eye.
4.
Slide
Show search.
When you do a standard search, the search result entries give
you basic information on the member with links to their profiles.
A slide show search returns the results of your
last saved search as a display of thumbnail photos, 10 to
a page, showing all those people who match your requirements
and have posted photos. This is very handy for a quick over-view
of your prospects if looks are all-important.
What
is Postcode Searching?When
you register we ask you for your postcode so that a) your
entry in search results will tell the searcher how far away
from them you are, and b) enable you to specifically search
for people within a specified distance from you. WE NEVER
DISPLAY YOUR POSTCODE ON THE SITE - IT IS USED FOR CALCULATIONS
ONLY
What is the "No-search" List?
If profiles that you aren't interested in keep appearing
in your search results, click on the "Exclude member from
searches " link for that user and they will no longer appear
in your search results.
What
is the Lucky Dip? Its a bit
of fun for when you feel lucky. It is a link to the profile
randomly selected from amongst the people who have supplied
photos and that the site thinks you may be interested in,
on the basis of the details that you have supplied. The link
appears as a thumbnail, and changes each time you access the
Members page.
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SPONSORSHIP
What
is sponsorship? If you become
a sponsoring member, you qualify for a bonus of 30
days extension of membership or 1.66666666666667
quota units EACH TIME that you introduce a fully paid
Premium member. As an incentive for the person you recommend
to sign up, and hence assure you of your bonus, they will
receive 30 extra days or 1.66666666666667
quota units for FREE.
How
can I become a sponsor? Just
click on the "recommend a friend" link on the members
page to register and get your sponsor number. Then give your
number to as many friends as possible and get them to sign
up. It is important to emphasise to them that they MUST present
your number WHEN THEY SIGN UP in order for you both to get
your bonus. WE CANNOT AWARD SPONSOR BONUSES IN RETROPSPECT.
Click
here to contact
our Customer Service Department.
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