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GENERAL
Where are you?
Is it safe to date on-line?

REQUIREMENTS
What are the Minimum Software and Hardware requirements?
Cookies?

MEMBERSHIP
What do you get?

How much does it cost?
What is the difference between Standard and Premier Membership
What is the QUOTA SYSTEM?
Will you automatically re-bill my credit card?

ACCOUNTS
What is my password?
Can I change my Profile or details?
How do I cancel my Membership?

Can I get a partial refund if I cancel?

PERSONAL DETAILS
Do you give them out to other people?
How do I change them?
Can I change my gender and/or birth date?

PROFILES
How do I create a profile?
What are the profile rules?

Can I delete my profile?

I put up a profile and no one responded to it.

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PHOTOS
Why should I upload a photo ?

What are the photo rules?
What is Private View and Public View?
How do I post a photo?

Having problems uploading a photo?

I'm still having problems uploading images.

WINKS
What are winks?

How do I respond to a wink?

MESSAGING
What messages can I send?
How do I know if someone has sent me a standard message or a response to a standard message?
How can I change the e-mail address that the message/wink notifications come to?

When I send a message or wink, is my email address included?

If I don't like a message, how do I block the sender?

Can I un-Block someone if I change my mind?

CHAT
What is Chat?
Who can I send chat requests to?

How do I start a private Chat session ?
How do I know if someone sends me a chat request?

Can I save my Chat conversations?

Can I send chat requests to more than one person in one session?


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LISTS
What is the list manager?
What is the Hot List/Buddies/Favourites list?
How do I add someone to my Hot List?

How do I delete someone from my Hot List?

What is the "who likes me" list
What is the "Private View" list
What is the "Ignores" list
What is the "No-search" list

SEARCHING
What is the difference between searching and getting matched?

What are the ways that I can search?

What is Postcode Searching?
What is the "No-search" List?
What is the "Lucky Dip"

What is a slide show search?

SPONSORSHIP
What is sponsorship?
How do I become a sponsor?


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GENERAL

Where are you? Loving Unlimited is operated by ONLINE CONNECT Limited and is based in the UK contact us

Is it safe to date on-line? Yes, we think on-line dating is very safe. All correspondence is done via our anonymous LOVING UNLIMITED messages. You never have to give any personal details (such as your real email address, telephone number or home address) to anyone until you have confidence in them, and unless you feel happy about doing so. You are in the end, though, responsible for your own actions, and we urge you to use common sense, and trust your instinct, in your dealings with other people. If in any douibt about some-one, then just stop the connection - use the "ignore facility", and try someone else - there are plently of people out there, and most of them good people. If you plan to meet some-one in person, we hope that the safety guidelines will be of use. Good luck.
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REQUIREMENTS

What are the Minimum Software and Hardware requirements?
You will need a PC or MAC, at least Windows 98 or MAC 8.6 , and at least Internet Explorer 5 or Netscape 7. JavaScript and cookies must be enabled. If you are using Internet Explorer, the browser security setting should be set at medium or low. The faster your internet connection, the better.

Cookies? The site remembers you after your first log-in if you have cookies enabled in your browser. The site will not work properly unless you have your browser set to accept cookies. Contact us if you have problems.
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MEMBERSHIP

What do you get? Free Standard membership entitles you to browse the site and post a profile. This means that you will be able to see other member's profiles and they will be able to see yours.

When you subscribe to Premium Membership, you will be able
to in addition :-

As a FULL DATING MEMBER, you will be able to
Read messages sent to you
Send and reply to messages
Post to the Dating Forum
Use the Chat Room to connect with other daters online
Upload a story to the site and earn a bonus
Send e-cards to members and non-members
Participate in the BONUS joke competition
Earn Bonuses by sponsoring other members

How much does it cost? It's completely free to register, browse, post a profile and search(Standard Membership). If you want to use the other facilities of the site, i.e. messaging other members, chatting, using the notice board or posting stories, then we require payment to become a Premium Member. We offer two types of subscription(premium membership). Firstly, you can buy fixed rate 1/3/6/12 monthly membership allowing you un-restricted use of the site during the period of membership. This option is designed for those people who plan to use the site a lot. Secondly, you can use the site by buying QUOTA, which means basically that you pay as you go for what you use. The only requirement here is that you buy a fixed amount of quota to get going, to be used within a year. You then top up your quota if, as and when you need it. This option is designed for people who use the site less frequently, or who do only intend to use some, but not all, all of the facilities provided. See here for Prices

What is the difference between Standard and Premium Membership? As a standard member, you can add your profile and photo so that you appear in searches, and search the database for FREE. When you decide you want to contact another member or read or reply to another member's message will you need to upgrade to Premium Membership. As a Premium Member you will then be able to send messages to as many other members as you wish, use the public and private chat rooms, and post messages on the Notice Board.

What is the QUOTA SYSTEM?This is an alternative way to pay for membership, and is designed to be a cheaper option for occasional or light users of the site. It means that you only get charged for using the members-only facilities of the site as and when you use them. To subscribe to this type of membership, you are required to purchase £6 worth of quota (1 units) to be used WITHIN 1 YEAR. If these are all used up within the year, you can top up your quota at any time as and when required. At the end of 1 year, you will need to buy a further £6 worth of quota, and any un-used quota will be brought forward.
The alternative to this system is the fixed membership system where you pay a flat rate for unrestricted use of the site for a specified period.

Will you automatically re-bill my credit card? No. You will revert to standard member when your premium membership expires. We hope that you will re-new, though.
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ACCOUNTS

What is my password? If you've forgotten password, just click here

Can I change my Profile or details? Yes, you can edit your Profile or details at any time from the Admin section in the top menu. Click here

How do I cancel my Membership? Click Here

Can I get a partial refund if I cancel? Sorry, no. See the rules
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PERSONAL DETAILS

Do you give them out to other people? We don't ask for anything that can identify you or your contact details. We do ask for your real e-mail address, which is ONLY used by US, to communicate with YOU, and will never be given, rented or sold to anyone else. Personal information such as country of residence, age, etc are taken only to allow you to be found in the searches, and these details will appear on the site against your username in search results and your profile. Messages that you send via LOVING UNLIMITED are anonymous, using only your username. For our Privacy Policy, click here

How do I change them? Click here

Can I change my gender and/or birth date? If you filled out your details incorrectly during registration click here
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PROFILES

Why do I need a Profile? Your Personal details, such as age, location etc, enable a member to search for others. Once you have a list of results, then you look at the profile of each member in the results, to see if you are interested in this person. So, the better the Profile, the more likely it is that you will get lucky. Most people will not be very interested in a profile without a photo, and ignore altogether a member with an empty profile.

How do I create a profile?
You will be invited to create your profile when you first register, and you can choose to fill it in then or laster if you wish. If you choose to do it later, you can create/edit your profile and/or photos from the "Admin" section of the Main Menu - click here

What are the profile rules? It is in your interest to post an attractive/ appealing/seductive profile in order to get people interested in you. We monitor profiles, and will remove anything abusive, racist, or which contains explicit sexual matter, or contains any direct contact information such as, but not limited to: email addresses, website addresses (URLs), ICQ or any Instant Messaging (MSN Yahoo, etc) identification, phone numbers and addresses, commercial solicitations or advertisements, or unauthorized copyrighted material. Any member posting paedophile material will be REMOVED ENTIRELY from the site and reported to the police without refund.

Can I delete my profile? Only by cancelling your membership. Go to Admin in the main menu. If you want to stay a member, but dont wish your profile to be seen, then better to hide your profile instead if you don't want to be seen in searches. Click here to hide your profile

I put up a profile and no one responded to it. Have you posted a photo? That will certainly help. And spend time on making your profile appealing - dont be shy. But the best way to get results is to start sending winks and messages yourself.
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PHOTOS

Why should I upload a photo ?
Profiles with photos get viewed many times more than profiles without photos.

What are the photo rules? We monitor all photos for suitability. You must appear in each photo you post. Images of pets, children alone or copyrighted images such as cartoons or celebrities will be removed. Do not upload images of abusive, obscene, or explicit sexual nature. Nudity is allowed in your Private View Pictures. We will remove any picture that we find inappropriate.

What is Private View and Public View?You select one of your 3 photos as your main Public View photo which will be available for viewing by all visitors to the site. THIS PHOTO MAY NOT CONTAIN NUDITY, AND WILL BE CENSORED AND REMOVED IF NECESSARY. You may also upload 2 further uncensored secondary, or Private View photos, viewable only by members that you select by adding to your Private View list (they can be removed at any time from this list if you wish).

How do I post a photo? You can upload up to 3 photos to your profile by following the links in "Admin" in the main menu - click here

Having problems uploading a photo? You can email images to us or send photos using regular mail. Please include your username and registered email address, and send to us

I'm still having problems uploading images. What else can I do? If you've read all of the above and still need help, please contact us.
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WINKS

What are winks? Winks are a feature that allows members to flirt before sending a message - to let people know that you are interested in them. Winks are free, and you can wink back or ignore as you wish

How do I respond to a wink? Your winks appear in Messages on the main menu. Just click on " Wink back", or send a message.
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MESSAGING

What messages can I send? You can send and receive standard anonymous LOVING UNLIMITED messages via a members profile, or the search results, or the favourites list. You can also communicate by posting notices on the Notice Board, publically or Privately connect with people via the Chat room, or post an account of your experiences.

How do I know if someone has sent me a standard message or a response to a standard message? If you have selected to received e-mail notifications from us, we will send you an e-mail to the address that you gave us when you registered, letting you know that someone has sent you a message or answered yours. Then, when you log on, go to Messages in the main menu

How can I change the e-mail address that the message/wink notifications come to? Click here and you can change the e-mail address your account is associated with.

When I send a message or wink, is my e-mail address included? No, LOVING UNLIMITED is completely private and anonymous. We tell members that you've responded by sending them notification to their e-mail. They then need to log into their account to read your message . Other members only know you by your username name unless you provide them with the information directly. To view our Privacy Policy, click here.

If I don't like a message, how do I block the sender? Just click on the "ignore" link in the search results or profile

Can I un-Block someone if I change my mind? Yes - from "list manager" in the main menu - click here
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CHAT

What is Chat? Chat is a fun way communiucate instantly with other members who are online. You are seen only as your username, and communicate by typing a message either publically so that all can see, or privately to someone that you choose.

Who can I send chat requests to?
If you're in a public chat room, you can request a private chat with anyone in the public room.

How do I start a private Chat session ?
Just double-click on the username of someone in the public chat room list

How do I know if someone sends me a chat request? A window will pop up with the personal invite in it

Can I save my Chat conversations? Yes

Can I send chat requests to more than one person in one session? Yes, but you can only have six chats at a time. You will get one pop-up window for each private chat session
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LISTS

What is
the list manager?
This is the place where you can view and manage all your lists

What is the Hot List/Buddies/Favourites list?
The list that you keep of people that interest you and that you intend to contact later

How do I add someone to my HotList/Buddies/Favourites? There will be a link from your search results or a member's profile.

How do I delete someone from myHot List/Buddies/Favourites? Just go to Hotlist/Favourites/Buddies from the main menu and delete whichever one you want - click here

What is the "Who likes me" list? This is the list of people who have you on their favourites list.

What is the "Private View" list? - this is where you have put people that you want to be able to see your private photos. You Primary photo is for all to see, but your secondary photos are only for your invited contacts to see

What is the "ignores" list? - this is where you have put people that you do not want to receive messages from. You can remove them from here.

What is the "no-search" list? - this is where you have put people that you are definitely not interested in, and who you do not want to appear in your search results. You can remove them from here.
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SEARCHING

What is the difference between searching and matching? When you search for compatible people, you tell the site what you are looking for, and the site returns a list of people whose given details fit your requirements. You don't need a personal profile in order to appear in the search results, although it is certainly to your advantage to have one so that people can read more about you before deciding whether or not to contact you. In searches, you specify your search criteria, and choose your own matches from the profiles that we provide.
Matching is an attempt by the site to make your finding a likely match easier by providing a list of people who have been searching for members with the attributes that you have given us in your personal details - you can of course change these at any time from "Admin". Your list of likely matches is obtained by pressing the "Hot Prospects" button on the search page. Please understand that this list will NOT provide you with an "Ideal Partner" or "Perfect Match" or anything else other than a list of people looking for the likes of you, and hence is a good place to start your search for a date.

What are the ways that I can search? There are several ways to search.
1: You can set up a new standard search by selecting select basic criteria such as location, age etc, to form your search query. You can also narrow down your search, for example by searching only for those people displaying photos, or by specifying people who were recently on the site, or by specifying entries for only those people within a given radius of you (postcode search). You can also find out who has registered within the last week.

2. Do the same search as last time.
Every time you do a standard search your search criteria are saved in your record so that once you have a good search set up, you can automatically do the same search each time without having to type in the criteria all over again.

3: Member Name Search. The profile name search allows you to find the members whose usernames may have caught your eye.

4. Slide Show search. When you do a standard search, the search result entries give you basic information on the member with links to their profiles. A slide show search returns the results of your last saved search as a display of thumbnail photos, 10 to a page, showing all those people who match your requirements and have posted photos. This is very handy for a quick over-view of your prospects if looks are all-important.

What is Postcode Searching?
When you register we ask you for your postcode so that a) your entry in search results will tell the searcher how far away from them you are, and b) enable you to specifically search for people within a specified distance from you. WE NEVER DISPLAY YOUR POSTCODE ON THE SITE - IT IS USED FOR CALCULATIONS ONLY

What is the "No-search" List? If profiles that you aren't interested in keep appearing in your search results, click on the "Exclude member from searches " link for that user and they will no longer appear in your search results.

What is the Lucky Dip? Its a bit of fun for when you feel lucky. It is a link to the profile randomly selected from amongst the people who have supplied photos and that the site thinks you may be interested in, on the basis of the details that you have supplied. The link appears as a thumbnail, and changes each time you access the Members page.
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SPONSORSHIP

What is sponsorship? If you become a sponsoring member, you qualify for a bonus of 30 days extension of membership or 1.66666666666667 quota units EACH TIME that you introduce a fully paid Premium member. As an incentive for the person you recommend to sign up, and hence assure you of your bonus, they will receive 30 extra days or 1.66666666666667 quota units for FREE.

How can I become a sponsor? Just click on the "recommend a friend" link on the members page to register and get your sponsor number. Then give your number to as many friends as possible and get them to sign up. It is important to emphasise to them that they MUST present your number WHEN THEY SIGN UP in order for you both to get your bonus. WE CANNOT AWARD SPONSOR BONUSES IN RETROPSPECT.

Click here to contact our Customer Service Department.

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